Services for Customer Care Across All Platforms.
We attempt to be as flexible as we can by providing all forms of customer support.
Any media that you may decide to use, our team of experts can offer support to your customers.
Why us?
Equinox Capitol is the ideal option for clients looking to outsource their telemarketing department because it is the most knowledgeable and cutting-edge call center in the area.
We’ve collaborated with numerous household names who picked our services for valid reasons. Our hiring and training processes are significant in comparison and result in agents who generate a large volume of qualified leads and closed sales. Assign us to your telemarketing department to experience the superb services.
1000+
Colaborators
4,6/5.0
Google ⭐⭐⭐⭐⭐
30+
Teams
We ensure the quality of all releases, employing a variety of testing methodologies to ensure the automation of quality solutions to identify potential software defects, communicate findings and obtain resolution commitments reducing turn-around times.Â
We identify and discover technological opportunities our clients could be overlooking. We provide business clients with IT consulting and advisory services that enable them to evaluate various technology initiatives and integrate them with their core operations and business processes.
Supports customer interactions across a range of channels, including phone calls, email, Web chat, Web collaboration, and the emerging adoption of social media interactions, and is distinct from telephony-only call centers.
Is the application of processes, methods, skills, knowledge, and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
Taking in and processing historical business data. Analyzing that data to identify trends, patterns, and root causes. Making data-driven business decisions based on those insights.
INTELLIGENT SOLUTIONS
BENEFITS
The benefits of working with a trusted and proven nearshore software development partner company have motivated many businesses worldwide to consider nearshoring as their key outsourcing strategy. More clients now are finding outsourcing software nearshore, rather than other geographies, to be a wise decisions, having a close-to-home connection and achieving the desired productivity, costs, and competitiveness desired.
