Comprehensive
and all-inclusive customer
support
services.
HIRE THE BEST AT THE LOWEST COSTS
Our Services Cover All Your Needs
We employ highly skilled back office specialists that can take on multiple challenges. They are highly trained and experienced enough to add much needed value in the infrastructure of business organizations across all fields.
OFFICE SUPPORT
Our back office staff can handle everything from routine administrative tasks like scheduling appointments or managing calendar entries to facilitating meetings and keeping track of office supplies.
INTAKE
As one of the most crucial process of a company, intake or data entry can be a hassle. Our team is aware of the significance of that issue, so we ensure that we are extremely selective when hiring.
COMPLETING ORDERS & E-STORE MANAGEMENT
We offer back office support personnel who are skilled at handling online orders because we are aware of the Overwhelming workload placed on those in charge of operating ecommerce companies and online stores. We have specialists on staff that can manage inventory and operate online stores that boost sales.
TRANSLATION
After achieving a successful score of 85 or 90 on our language test, native speakers with the necessary skills are chosen. Trimestral testing is necessary even after employment.
1 - English Proficiency Test.
2 - Memory Retention and Listening Test. This evaluate the ability of the interpreter to retain key ideas in what is said.
3 - Medical Terminology
4 - Interpretation Mock Calls. Where a make believe medical interaction is played between a Doctor and a Patient to see how faithful the interpreter’s rendition is to the intended message
HIRE A WORKFORCE THAT YOU CONNECT WITH.
What Do Our Clients Love About Our Back Office Support?
The competition is fierce out there and it is vital to have the edge that sets you apart from everyone else. Back office support is often overlooked but it is the backbone of almost all business organizations. We make sure each individual we assign to our clients are well versed and properly trained besides being on excellent terms with the clients themselves. Moreover, the effectiveness of their work along with the time management they uphold make them an ideal choice for those looking for perfection. Get started with us and outsource your back office duties to us and decide for yourself.
Professional Management
Managed by their own peers to provide the best possible output.
Professional Staff
We make sure to get things done even before the deadline assigned to us.
Bespoke Services
Back office personnel tailored to suit all your needs and adapt your practices.
Cost Effective
We help you cut back on staffing and operational costs while giving you better services.
Professional Staff
Forget language barriers when you outsource as our staff are capable of multilingual communication
FAQs
To get the fastest answer for any question simply contact us and ask anything.
Our back office staff are required to provide our clients with reports on the ongoing operations every two hours as standard but it can be adjusted according to the needs of the client and the situation. A back office staff may report completed jobs or problems they face at the exact time and may report to you on the time you provide them.
When you sign a contract with us, we begin preparations to arrange back office staff for your where we incur some operational costs that are adjusted through the tenure of the contract. If you cancel a contract early there will be some minimal cancellation fees depending on how the costs we’ve incurred.
Our back office staff are capable of handling more than one operation but unfortunately we have to assign them one at a time to allow them to maintain focus and fluidity while working. Juggling between multiple tasks can slow down their working process entirely. You may however schedule their responsibilities but it will add to the costs.
We make sure to maintain proper communication at all times and to do this we choose communication tools which are compatible and familiar with our clients as well as stable. We wil use common means of communication in this case.
We give our clients the freedom to evaluate and assess our back office staff in the event of them underperforming. In such cases we allow our clients to replace the back office staff they think is lacking in productivity and allow them to choose a new member for their roster.
